Drupal Support and Maintenance Services

Drupal support and maintenance services we provide

Keep your Drupal website stable and secure with our Drupal support and maintenance services

Shift the burden of time-consuming support and maintenance routines towards Lemberg Solutions. With our Drupal support services, you can rest assured that your Drupal platform always operates at its best. Our Drupal maintenance and support services include around-the-clock website monitoring, proactive security updates, and regular server check-ups. Check out the available Drupal site maintenance packages and choose the one that fits you best or contact us straight away and our experts will help you opt for the most appropriate package.

SLA agreement

- Drupal core security updates
- Contrib modules and design theme updates
- Monthly server and project health check
- Assistance in system recovery
- Critical issues resolution (production system downtime, etc.)

On-demand support

- Minor bug fixes
- New features implementation
- Package-based billing: get a suitable hours package from 20/40/80h

Dedicated team

- Regular involvement of the team
- Guaranteed team allocation
- Hourly billing
- Complex features development

Let's discuss your specific business case and choose the best-fit package for you

Get in touch

Why us?

Businesses from around the globe choose Lemberg Solutions as their tech partner, check out why

Project launch within a few days

Have your project launched within one week from the moment you contact us.

Full support and maintenance coverage

Focus on your core business activities, while we do the rest.

On-demand development services

Add any features and functionalities whenever you need with our development services.

Case studies

Read how we provide Drupal support and maintenance services to our clients

Anaxam: animated website development

As a keen supporter of scientific development, Anaxam required an original website with responsive animations that would appeal to the tech communi

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511.org - Overview image - Lemberg Solutions.jpg

511.org governmental platform support and improvement

In collaboration with Kalamuna, a full-service website design and development agency, Lemberg Solutions has provided website support for 511.org, w

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CLR: Drupal Website Development and Migration to Drupal 10

We have developed a Drupal-based multilingual website for the EU-wide consumer law training program for small and medium businesses managed by Euro

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Our clients

Businesses that have already reached their goals with us

What our clients say

Nina Grinman

SDG Engagement Specialist at UNDP

Nina Grinman

SDG Engagement Specialist at UNDP

In partnership with Open Social, Lemberg Solutions helped us replace our legacy solution with an Open Social-based community engagement platform. At this point, LS mainly provides us with support and maintenance services, and they always respond to our requests and resolve issues promptly. We value our long-term cooperation and continue working together.

Talk to our Drupal support experts

Reach out to Roman to discuss your solution's support and maintenance needs and learn more about Drupal services at Lemberg Solutions.

Roman Paska

Head of Drupal

Roman oversees the development, testing, and implementation of all web-based projects at Lemberg Solutions, supervising the process at every stage.

FAQs

What Drupal support and maintenance packages do you provide?
Lemberg Solutions is a Drupal maintenance and support company with 15+ years of market experience. We provide three Drupal website maintenance services packages: SLA agreement, on-demand support, and a dedicated team. Choose the one that fits you best according to your specific business needs and requirements.
For example, if you want to get a custom scope of support and maintenance services, an SLA agreement is your choice. On-demand support is a package with fixed timeframes of service delivery. Thus, if your support and maintenance needs are easily predictable, choose this package. However, if you require a large scope of Drupal maintenance services continuously or need to implement complex support solutions, a dedicated team option would be best for you. If you still hesitate which Drupal support and maintenance package would fit you best, contact us and we'll get back to you shortly with a custom consultation.
What specific services are covered in your Drupal maintenance plan?
Among the specific services covered by our Drupal maintenance company are Drupal consulting, around-the-clock website monitoring, implementation of security updates, server check-ups, Drupal team support on request, and project management tools and support. Besides the enlisted services, our Drupal support experts can provide you with all-around enterprise Drupal support. We can provide you with any personalized selection of services according to your business specifics.
How quickly do you respond to technical issues or emergencies on a Drupal site?
We understand the importance of the uninterrupted operation of your Drupal platform and, thus, always provide a prompt response to emerging website issues. However, the resolution time may vary depending on the Drupal website maintenance and support package you’ve chosen. Dedicated developers will keep track of your website continuously and resolve upcoming issues immediately, while with SLA agreement and on-demand packages, the issues will be resolved according to cooperation agreements. Our Drupal maintenance plans ensure your Drupal platform can withstand any potential threats.
Are there any limitations on the number of support requests per month?
There’s no specific limit to the number of support requests per month. However, if you’re looking for 24/7 Drupal support agency, you can choose a dedicated team package and enjoy the benefits of full-time Drupal experts working on your project to ensure the uninterrupted operation of your Drupal platform. We'll take all security challenges on ourselves, while you can focus on your core business activities.
What communication channels are available for accessing technical support for Drupal?
You can reach out with technical support requests via a preferred communication channel. Right from the start of collaboration with our Drupal maintenance company, you discuss the communication protocols and decide which communication channel should be used in each specific case. Whatever communication channels you prefer, our Drupal support and maintenance specialists will provide a quick response to ensure smooth operation of your platform.