AI Chatbot Development Services

AI chatbot development services we provide

Build an AI chatbot with customized functionality to automate your business processes

AI consulting & discovery

The scope of the discovery varies depending on the client’s needs. It starts with understanding your business challenges and the AI chatbot functionality you require. Then, we’ll analyze your data and build a prototype, providing a hands-on demonstration of your future AI chatbot.

Custom AI chatbot development

Based on the prototype, a data science team builds intelligent AI chatbots. Depending on your needs, further customization can include a personalized user interface, multilingual support, protection against compromising questions, or GDPR-compliant solutions.

Marketplace chatbot integration & customization

A marketplace AI chatbot will answer customer questions and provide them with a link to the right product or service pages. Additionally, it can be customized to support your sales team by providing quick and accurate answers, enabling them to effectively address customer needs.

Conversational AI chatbot

This subservice includes the development of custom chatbots that offer human-like conversations. It can be an FAQ chatbot for your business platform or various types of customer support chatbots.

AI agent development

Based on your business purposes, an AI agent will be designed to track the context of conversations and offer multi-functional support. For instance, if incorporated into your educational platform, an AI agent can extract key information and translate text for your users.

Automate your processes with a customized AI chatbot

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Custom chatbot development

Check out the types of AI chatbots we can build to empower your business

Custom voice assistants

For projects where advanced voice processing is essential, our data science team can implement features like noise cancellation and speaker recognition. For projects with high accessibility requirements, voice assistants can be designed with personalized voice control and integrated with adaptive devices.

CRM/ERP bots

If you’re a business with large internal datasets, a CRM/ERP chatbot will enable your employees to quickly navigate the information they request. The functionality of your AI chatbot may cover extracting information, compressing it, and translating it into other languages.

Support chatbots

Serving as the first point of technical support, these AI chatbots provide personalized responses — reducing the costs of providing 24/7 technical support. If a customer contacts your technical support team, the AI chatbot can quickly find relevant answers, reducing response time.

Virtual assistant chatbots

A virtual assistant can enhance the shopping experience on ecommerce platforms or help healthcare providers extract information from a knowledge base. Its functionality is completely adaptable to specific projects.

The process of building an AI chatbot

AI Chatbot Development Services - Schemes - Lemberg Solutions

Industries we serve

Handover development of an AI chatbot that conforms with the specific demands of your sector

Education & e-learning

For educational platforms, AI assistant functionality may include personalized support to improve users’ learning experience.

Legal

Chatbot-based legal platforms enable quick navigation to relevant laws and regulations, making legal services easier to access.

Healthcare

Functionality of an AI chatbot for a healthcare provider can include identifying patient cases, collecting data, and offering personalized call-to-action steps for patients.

Ecommerce

Ecommerce AI chatbots can assist with product searches and customer support and provide necessary information with links.

Government & public sector

Depending on the specifics of your platform, an AI chatbot functionality can include recognizing requests and providing information.

Benefits of AI chatbots

Discover how your business can benefit from a customized chatbot

Automation

Chatbots that handle repetitive tasks, such as answering common questions or processing simple requests, allow businesses to save work hours and reallocate resources effectively.

24/7 customer support

Customers can get help anytime — whether checking order statuses, finding specific products, or troubleshooting issues. With this global coverage, businesses can easily expand into new markets while delivering high-quality service.

Better customer engagement

AI chatbot’s features, like multilingual support and adaptability, make your product more accessible to wider audiences and improve overall customer satisfaction.

Our clients

Companies that successfully achieved their business goals with us

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Client experience

Volodymyr Lysak

CEO at 8.2 Certification GmbH

Volodymyr Lysak

CEO at 8.2 Certification GmbH

We are thrilled with our project outcome and had a great experience working with Lemberg Solutions experts throughout the project. They delivered everything on time and as expected, and we are glad to continue cooperating on the following projects.

Why clients choose us

Why choose Lemberg Solutions for your custom chatbot development

360° services

Starting with a discovery workshop and prototype, leading to chatbot delivery, we ensure the seamless development of an AI chatbot. Our team handles every data preparation stage — collection, cleaning, and processing — along with integrating AI chatbot models that ensure accurate responses.

Efficient chatbot delivery management

We manage a smooth delivery process, from selecting the right team to defining precise timelines and development scopes. Every phase of AI chatbot development is optimized to deliver exceptional results.

Business first approach

Your business goals are at the core of our custom chatbot development. Our data science team focuses on delivering a tailored chatbot that addresses your business challenges. With five flexible cooperation models, we ensure our AI chatbot development services are adaptable to the diverse needs of our clients.

High data security standards

With ISO 27001:2013 certification, our AI chatbot development company follows international security standards to keep your data safe at every step of chatbot development. Our clients hold all intellectual property rights to the AI chatbots we build for them.

Deep industry expertise

With 10 years of expertise in AI chatbot development services, our data science team has successfully completed more than 20 complex projects. Among them are an AI chatbot for project management and an AI assistant for knowledgebase search.

Quality-driven focus

Our AI chatbot development process is guided by an established Quality Management System, along with Software Development Life Cycle policies. This allows us to deliver AI chatbots of any complexity that adhere to industry regulations.

Contact us

Kick-start your AI chatbot development

Contact Volodymyr to discuss your business needs and learn more about our AI chatbot development services.

Volodymyr Andrushchak

Data Science Team Lead

As an ML expert with a Ph.D. in Data Science, Volodymyr is in charge of AI-based and data science solutions we develop for our clients' business process optimization and innovative products. He will consult you on setting up the expert team to put AI-based solutions that will boost your business effectiveness into practice.

FAQ

What is the difference between an AI chatbot, an AI assistant, and an AI agent?
AI chatbots and AI assistants are great at handling simple tasks that involve prompts, while AI agents excel at managing more complex inquiries — offering a more personalized experience for businesses. Unlike AI chatbots and AI assistants, AI agents can continue their work without needing additional prompts and have a greater capacity for learning.
How much data is needed for a chatbot to start functioning?
To get started, you need a small amount of data, like a few documents or 10-15 questions and answers to validate the chatbot. Your website is another potential source of data. As part of our chatbot app development services, we will organize your data to ensure high-quality answers of your chatbot.
How do you minimize biases in AI chatbot responses?
As an essential part of our custom chatbot development services, we thoroughly check our models to detect and minimize biases. By selecting the right models, our development team ensures that the chatbot provides accurate responses.
Is there a risk of my chatbot accidentally sharing other users’ data?
The chatbot architecture is designed to prevent any data crossover. Each AI model works with isolated data and isn’t trained on user information — ensuring data separation and security.
What are the requirements for my chatbot to comply with European AI regulations?
In Europe, your chatbot needs to comply with specific regulations like the EU AI Act. This means it must protect user data, be transparent about its work, and avoid biased responses. Therefore, our chatbot developers consider all necessary requirements from the start of our collaboration to make your chatbot complaint.
Can you create an AI chatbot that provides sources for the information?
Yes, our data science team has experience in developing intelligent chatbot solutions with this functionality for various business purposes. For example, for educational platforms, these chatbots can provide answers with relevant links. On ecommerce websites, they can guide users by offering links to the right products or services. As part of an enterprise chatbot development service, our team can build a chatbot that provides links based on an extensive knowledge base.
Can you develop private-hosted chatbot solutions?
Yes, we can create private-hosted AI chatbot solutions using open-source AI models — everything will be stored securely in your environment. Our chatbot development company focuses on custom AI development, so we have experience integrating chatbots into specific infrastructure.