EXPERTISE WE COVER
Software products require continuous support and maintenance services, so we offer them for every solution we develop. You'll access a team of professional engineers who will run regular audits, security updates, and system optimization after the release. You can also reach out to us with existing software to get support and maintenance as a service. We will select the most suitable cooperation model based on your engagement and business needs.
Ensure your website, web, or mobile app remains available to end-users without errors or prolonged downtime through regular audits and updates.
Request availability and performance monitoring, security updates, cloud cost audits, and other software maintenance and support services for your cloud-based solution.
Get obsolete component replacement, hardware redesign, firmware updates, and IoT device security audits with hardware and software maintenance services.
Hand over regular data and data collection process reviews, ML model accuracy improvement and retraining, and ongoing system support to professionals.
IT MAINTENANCE & SUPPORT SERVICES FLOW
Request analysis
- Introductory call
- Requirements collection
- Quick response with the next steps
Audit & proposal
- Software audit
- Detecting the scope of tasks
- Choosing a suitable maintenance model
- Cooperation proposal
Team setup & launch
- Offering CVs based on project requirements
- Team setup and onboarding
- Software maintenance launch
Ongoing support
- Regular audits
- Security updates & bug fixing
- Performance monitoring
- Cost optimization
OUR CLIENTS
CASE STUDIES
CLR: Drupal Website Development and Migration to Drupal 10
511.org governmental platform support and improvement
In collaboration with Kalamuna, a full-service website design and development agency, Lemberg Solutions has provided website support for 511.org, which provides the San Francisco Bay Area with relevant traffic and transit information.
IoT web application for workplace noise monitoring
Drupal Commerce development for historical artifacts shop
Enhanced user experience and content management with Drupal website
CLIENT EXPERIENCE
Focus on your core business objectives while we take care of the steady operation of your software
Addison Merchut
Co-Founder at Hatch PD
WHY CLIENTS CHOOSE US
Reliable partner
Knowing that you have a helping hand in case of any breakdown is a convenient and safe way to grow your business. Your users will appreciate that the products or services they use can be quickly brought back on their feet should they experience any trouble. With software maintenance and support from Lemberg Solutions, you will always meet your users' requirements and respond fast to your product's issues. Fixing bugs on time will grow a solid reputation among your users and help attract more clients.
Cross-domain expertise
We carefully analyze project requirements before offering the most suitable support and maintenance model. If you have already collaborated with Lemberg Solutions on software development, we will assign the engineers who worked on your project to continue supporting it. This ensures your software is backed by specialists who know all the ins and outs. If you haven’t worked with us yet but need software maintenance and support solutions, we will assign specialists with relevant skills and tech expertise. They will recommend an optimal scope of support and maintenance services and the best-fit approaches for your case.
Client-oriented approach
We carefully analyze project requirements before offering the most suitable support and maintenance model. If you have already collaborated with Lemberg Solutions on software development, we will assign the engineers who worked on your project to continue supporting it. This ensures your software is backed by specialists who know all the ins and outs. If you haven’t worked with us yet but need software maintenance and support solutions, we will assign specialists with relevant skills and tech expertise. They will recommend an optimal scope of support and maintenance services and the best-fit approaches for your case.
Quick and easy start
Lemberg Solutions has a well-established process for every service we provide to optimize its execution. Once you reach us with a software development or support request, we will analyze it in 1-2 days to guide you on the next steps to follow. Then we will audit your existing software to evaluate the scope of work and start doing it as soon as required. Since our team consists of 200+ software engineers experienced in different tech domains and industries, we can support software solutions of multiple types. The large talent pool also means we have available engineers to onboard shortly.
CONTACT US
Reach out to Andrew to talk about your business needs and learn more about support and maintenance services at Lemberg Solutions.
As an IoT Business Development Manager, Andrew is dedicated to helping our clients unlock the full potential of IoT technologies. With deep expertise in embedded systems, Andrew guides businesses in adopting cutting-edge solutions to stay ahead of the competition.
FAQ
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Do we support the solutions we develop?
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What types of solutions do we support?
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Why do you need maintenance & support services?
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What maintenance & support cooperation models do we offer?
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When do you need IT support & maintenance?
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How do you ensure data safety?
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