EXPERTISE WE COVER

Request support and maintenance services and benefit from our deep expertise knowledge

Software products require continuous support and maintenance services, so we offer them for every solution we develop. You'll access a team of professional engineers who will run regular audits, security updates, and system optimization after the release. You can also reach out to us with existing software to get support and maintenance as a service. We will select the most suitable cooperation model based on your engagement and business needs.

Digital Experiences

Ensure your website, web, or mobile app remains available to end-users without errors or prolonged downtime through regular audits and updates.

Cloud & DevOps

Request availability and performance monitoring, security updates, cloud cost audits, and other software maintenance and support services for your cloud-based solution.

Embedded Engineering

Get obsolete component replacement, hardware redesign, firmware updates, and IoT device security audits with hardware and software maintenance services.

Data Science & AI

Hand over regular data and data collection process reviews, ML model accuracy improvement and retraining, and ongoing system support to professionals.

IT MAINTENANCE & SUPPORT SERVICES FLOW

Follow our simple and clear support and maintenance process to ensure smooth operation of your software

Request analysis

  • Introductory call
  • Requirements collection
  • Quick response with the next steps
1-2 days

Audit & proposal

  • Software audit
  • Detecting the scope of tasks
  • Choosing a suitable maintenance model
  • Cooperation proposal
1-4 weeks

Team setup & launch

  • Offering CVs based on project requirements
  • Team setup and onboarding
  • Software maintenance launch
1-4 weeks

Ongoing support

  • Regular audits
  • Security updates & bug fixing
  • Performance monitoring
  • Cost optimization
> 12 months

WHAT YOU GET WITH SOFTWARE SUPPORT SERVICES

Ongoing software support

Enhanced user experience

Proactive audits and bug fixing

Top-notch security

Performance improvement

Cost optimization

Get continuous software support and updates to ensure its stable operation

CLIENT EXPERIENCE

Focus on your core business objectives while  we take care of the steady operation of your software

 

 



 

Addison Merchut
Co-Founder at Hatch PD

WHY CLIENTS CHOOSE US

Reliable partner

Knowing that you have a helping hand in case of any breakdown is a convenient and safe way to grow your business. Your users will appreciate that the products or services they use can be quickly brought back on their feet should they experience any trouble. With software maintenance and support from Lemberg Solutions, you will always meet your users' requirements and respond fast to your product's issues. Fixing bugs on time will grow a solid reputation among your users and help attract more clients.

Cross-domain expertise

We carefully analyze project requirements before offering the most suitable support and maintenance model. If you have already collaborated with Lemberg Solutions on software development, we will assign the engineers who worked on your project to continue supporting it. This ensures your software is backed by specialists who know all the ins and outs. If you haven’t worked with us yet but need software maintenance and support solutions, we will assign specialists with relevant skills and tech expertise. They will recommend an optimal scope of support and maintenance services and the best-fit approaches for your case.

Client-oriented approach

We carefully analyze project requirements before offering the most suitable support and maintenance model. If you have already collaborated with Lemberg Solutions on software development, we will assign the engineers who worked on your project to continue supporting it. This ensures your software is backed by specialists who know all the ins and outs. If you haven’t worked with us yet but need software maintenance and support solutions, we will assign specialists with relevant skills and tech expertise. They will recommend an optimal scope of support and maintenance services and the best-fit approaches for your case.

Quick and easy start

Lemberg Solutions has a well-established process for every service we provide to optimize its execution. Once you reach us with a software development or support request, we will analyze it in 1-2 days to guide you on the next steps to follow. Then we will audit your existing software to evaluate the scope of work and start doing it as soon as required. Since our team consists of 200+ software engineers experienced in different tech domains and industries, we can support software solutions of multiple types. The large talent pool also means we have available engineers to onboard shortly.

CONTACT US

Share your support & maintenance request with our experts

Reach out to Andrew to talk about your business needs and learn more about support and maintenance services at Lemberg Solutions.

FAQ

  • Do we support the solutions we develop?

  • What types of solutions do we support?

  • Why do you need maintenance & support services?

  • What maintenance & support cooperation models do we offer?

  • When do you need IT support & maintenance?

  • How do you ensure data safety?

  • How do we arrange support and maintenance?

Arrange your app support backed by a reliable partner