Digitalization and the increasing prevalence of remote work boost the rise of IT outsourcing, especially in manufacturing, finance, and e-commerce industries. Primarily, due to a scarcity of IT experts, businesses typically seek to delegate tech tasks to offshore or nearshore teams. The shortage is associated with the high demand for experts. For example, the employment of software developers and QA engineers is expected to increase by 25 percent by 2032 for the U.S. market.
The IT outsourcing sector has experienced consistent growth in recent years due to an increasing demand for products and services that require technical skills. This decreases the threshold for outsourcing tech tasks to companies abroad. Outsourcing IT tasks allows businesses to focus on their core operations, save the budget, and allocate internal resources more effectively. Outsourcing teams are a cost-effective strategy that allows companies to keep quality and security.
Ukraine has become a popular outsourcing destination due to competent tech experts. Businesses continue investing in the Ukrainian IT market, which is constantly growing.
In this article, we will cover why outsourcing to a Ukrainian tech vendor is a strategic step for your business. You will also learn how Ukrainian experts can help with your project, the best Ukraine IT outsourcing companies to choose from, and how to communicate with an external team.
Why outsource to a Ukrainian IT company?
Expanding your business requires constant software improvements since you need to stay ahead of the competition. However, your engineers may lack expertise in specific projects and technologies, or finding the right specialists locally is too challenging. That’s why businesses usually consider outsourcing software engineering to remote specialists with the required skills and knowledge.
While local partners can be an easier option in terms of language and location, they don't always provide sufficient expertise and cost-effectiveness that engineering providers from abroad can offer.
Ukraine has a promising R&D environment with a constantly growing talent pool. Tech giants like Google, Lyft, Oracle, Nvidia, and Samsung have offices in Ukraine, further underscoring the country's potential.
IT services are among the key industries in Ukraine, according to the Ukrainian IT Association. In the first half of 2022, software exports increased by 23% compared to the first half of 2021. Numerous successful startups, such as Grammarly, GitLab, People.ai, and Petcube, support the Ukrainian IT market, which encourages software development outsourcing in Ukraine.
According to the International Association of Outsourcing Professionals, numerous Ukrainian IT companies are on the list of “The 2022 Global Outsourcing 100.” The country doesn’t stop innovating and aims to embrace digitalization to the fullest. Ukrainian leaders plan to digitalize further than just government services. They will invest in a digital transformation of the healthcare, education, and financial sectors. This will increase the number of IT experts with practical skills that will be helpful for foreign businesses and contribute to the local economy.
With over 4,000 IT companies and 200 thousand tech professionals, Ukraine provides numerous opportunities for businesses to achieve their goals and create high-quality solutions. You can outsource IoT projects, AI development, as well as web and mobile solutions to Ukrainian tech companies that will cover your back.
Don’t worry about the language barrier since Ukraine IT outsourcing organizations require at least an Upper Intermediate English level from their specialists. Moreover, numerous companies help employees maintain and improve their English skills by offering English courses and regularly checking their knowledge.
Experts forecast Ukrainian IT outsourcing market to experience substantial growth, with an estimated increase of 16.74% from 2023 to 2028, leading to a market volume of approximately US$2.32 billion by 2028.
How can a Ukrainian IT company help with your project?
Outsourcing a project is a responsible task. However, IT companies in Ukraine have a range of cooperation scenarios that can help you start your outsourcing journey:
In Ukraine, IT companies take responsibility for your project from start to finish and ensure you receive a first-rate solution. They establish a constant feedback loop to make sure that every stage of the project leads to the desired results. Whether it’s IoT, AI, or digital experiences field, Ukrainian engineers ensure smooth development and high quality.
Ukrainian IT professionals are known for their strong technical expertise. They excel in software development, system architecture, and IT-related services. Having a versatile skill set, Ukrainian IT experts have hands-on experience with different programming languages, frameworks, and technologies. They have a deep understanding of the latest industry trends and best practices. They stay updated with the fast-evolving technology landscape and are well-versed in emerging technologies like sensor fusion and computer vision. Ukraine software outsourcing professionals are known for their problem-solving skills. They can consult you about complex technical challenges, offer innovative solutions, and optimize existing processes.
If you have a technical idea but don’t know how to implement it, Ukrainian tech vendors will help you with a discovery service. They will check the technical feasibility of your project, come up with a solution architecture, offer the most suitable tech stack, and provide a detailed project estimate. Discovery with Ukrainian experts will help you move to the next stages of your product development.
If your internal team lacks expertise in specific technical areas, Ukrainian IT experts will gladly join and help you resolve your technical challenges. You can extend your team with Ukrainian professionals who have expert knowledge in embedded engineering, software development, and ML development.
Support & maintenance
Get 24/7 support of your solution from Ukrainian tech experts. They will audit your website, mobile app, and embedded system, track any vulnerabilities, solve security issues, and implement needed updates. Ukrainian data science specialists will check and improve the accuracy of your ML model.
When considering outsourcing to Ukrainian IT companies, you can choose different types of services, including end-to-end product development, tech consulting, discovery, team extension, and support & maintenance. Depending on your needs, Ukrainian experts will extend your technical expertise and take on complex challenges.
Best IT outsourcing companies in Ukraine
We’ve prepared a list of the top IT outsourcing companies in Ukraine to help you choose the vendor that meets your needs. Note that this list is not a ranking and serves solely to help you find a tech partner for your project.
Lemberg Solutions IT outsourcing company (Ukraine) is based in Lviv, Rivne, and Lutsk, and has a German office in Hamburg to serve European clients more conveniently. In 15 years, the company has grown to 200+ specialists with expertise in data science and AI, embedded development, cloud & DevOps, and digital experiences. In 2022, GoodFirms recognized Lemberg Solutions as the best company to work with. Moreover, in 2023, Lemberg Solutions won Splash Awards Switzerland in the International Businesses category.
The company offers flexible cooperation scenarios, including solution discovery, tech consulting, end-to-end development, team extension, and support & maintenance. Lemberg Solutions takes care of their clients’ data privacy and solution quality. That’s why they received ISO 9001:2015 and ISO 27001:2013 certifications for quality management and security policies and ISO 13485:2016 certification that proves they provide medical software and hardware solutions that comply with international healthcare regulations.
Their engineers have hands-on experience in various industries, including healthcare, automotive, energy, agritech, consumer electronics, industrial IoT, transportation & logistics, and many more. In addition to hardware development, this Ukrainian software outsourcing company covers other expertise.
- Digital Experiences
- Cloud & DevOps
- Embedded Development
- Data Science & AI
DataArt has several offices in Ukraine, the U.S., and across Europe. The company has 2400 specialists who develop custom software solutions and help clients grow their business. For more than 20 years on the market, DataArt accumulated experience in different industries, such as travel, finance, media & entertainment, education, and healthcare.
- AI and ML, Data & Analytics
- Cloud migration & DevOps
- QA Automation
- Custom software engineering
Ciklum has been on the market since 2002 and extended their offices all over Ukraine, UK, and Europe. The company has more than 2400 employees in Ukraine and provides custom engineering services for banking, financial services and insurance (BFSI), consumer, and iGaming industries. The company helps their clients thrive in connectivity by ensuring seamless consumer electronics and enabling transformation.
- Product and Platform engineering
- IoT and smart devices development
- ML, AI & BI in Production
Since 1989 Miratech has increased its employees number to more than 800. They have offices in Cyprus, Poland, Slovakia, Spain, Turkey, Ukraine, and the U.S. Miratech provides clients with cloud, AI, ML, big data, blockchain, and team extension services in the fintech, insurance, telecommunications, and healthcare industries. Their expertise also covers cybersecurity, including security assessments and regulatory compliance.
- Cloud migration
- Artificial intelligence, Machine learning, Big data analytics
- Team extension
ELEKS has operated since 1991 and unites a wide range of professionals, having more than 1400 employees in Ukrainian offices. In addition to Ukraine, ELEKS has offices in Europe, the USA, Canada, Japan, and Saudi Arabia. The company’s services encompass such industries as logistics, automotive, retail, agriculture, media, fintech, and more.
- Product design, PoC development
- Data science
- Application development
- Cloud migration
Sigma Software has operated for over 20 years and gained great reputation among their clients. The company has more than 1500 employees in Ukrainian offices and has offices around the rest of the world. With Sigma Software, clients from the automotive, aviation, real estate, gaming, media, and other industries can receive technical support and turnkey software solutions.
- Embedded and IoT
- Coud & DevOps
- Website development
- ML development
inVerita was founded in 2015 and gained the trust of numerous clients ever since. The company uses cutting-edge technologies to help their clients stay ahead of the competition. With over a 100 employees on board, inVerita helps different organizations create new digital products. They operate within the healthcare, fintech, logistics, retail, real estate, and e-learning industries.
- Cloud and DevOps
- Mobile app development
- Web app development
- Dedicated software development
- Digital product design
Since 2000, Luxoft has been providing innovative solutions to clients from all over the world. They have more than 1500 employees in Ukrainian offices, as well as other professionals working from South America, Europe, and the UK. Luxoft serves clients from the automotive, banking, consumer goods, energy, healthcare, and other industries.
- Cloud solutions
- Data analytics and ML
Being in the tech market since 1993, SoftServe has more than 1500 employees in Ukraine and offices in Canada, North and South America, Europe, and the UAE. They help clients to improve their business processes by providing a wide range of services within the healthcare, financial, retail, high-tech, manufacturing, energy, agriculture, and automotive industries.
- Engineering, IoT, Robotics
- Cloud & DevOps
- AI & ML
- Experience design
Since 2000, GlobalLogic has grown to more than 1500 employees in Ukrainian offices and many more in Canada, South America, Europe, and the UK. GlobalLogic generates unique solutions in the automotive, banking, communications, retail, healthcare, manufacturing, and other industries.
- Software engineering
- Content engineering
- Digital accelerators
- Cloud adoption
- Data & analytics
Founded in 2015, Kindgeek has grown to a team of 200+ tech professionals. The company is based in Ukraine and the UK. Their developers specialize in creating solutions for the fintech industry.
- Web and mobile development
- UI/UX design
- Business analysis
- Quality Assurance
Since 1993, EPAM has grown to over 14,000 employees across Ukraine. The company also has offices in the USA and provides support for different outsourcing projects in such industries as consumer, healthcare, automotive, insurance, private equity, education, and energy.
- Project to product
- GenAI advisory, Data analytics, AI
|Number of employees
Lviv, Lutsk, Rivne, Hamburg
Cloud & DevOps/
Data Science & AI
Ukraine, the USA, the UK, Georgia, Poland, Latvia, Kazakhstan, Bulgaria, Cyprus, the UAE, Serbia, Germany, Switzerland, Uruguay
|AI and ML, Data & Analytics/
Cloud migration & DevOps/
Custom software engineering
Ukraine, the UK, Spain, Poland, Romania, Pakistan, Israel, Bulgaria
|Product and Platform engineering/
IoT and smart devices development/
ML, AI & BI in Production
Ukraine, Cyprus, Poland, Slovakia, Spain, Turkey, the U.S
Artificial intelligence/ Machine learning/ Big data analytics/
|Ukraine, the USA, Estonia, Japan, Poland, Germany, Croatia, the UK, Canada, Switzerland, Saudi Arabia
|Product design, PoC development/
|Ukraine, Romania, Poland, Hungary, Austria, Chezch Republic, Portugal, Sweden, Israel, the UAE, the UK, Canada the USA, Singapore, Mexico, Australia, Colombia, Argentina, Brazil
|Embedded and IoT/
Coud & DevOps/
|Ukraine, the USA, Poland
|Cloud and DevOps/
Mobile app development/
Web app development/
Dedicated software development/
Digital product design/
|Ukraine, Argentina, Australia, Brazil, Bulgaria, Canada, China, Egypt, Germany, India, Italy, Malaysia, Mexico, the Netherlands, Poland, Romania, Serbia, Singapore, Sweden, South Korea, Switzerland, Turkey, the UK, the USA, Vietnam
Data analytics and ML/
|Ukraine, the USA, Canada, the UK, Germany, Singapore, the UAE, Poland, Bulgaria, Romania, Mexico, Colombia, Chile
|Engineering, IoT, Robotics/
Cloud & DevOps/
AI & ML/
|Ukraine, Argentina, Canada, Croatia, Germany, India, Israel, Poland, Romania, Sweden, Slovakia, the USA, the UK
Data & analytics
|Ukraine, the UK
|Web and mobile development/
|Ukraine, the USA
|Project to product/
GenAI advisory, Data analytics, AI/
How to cooperate with an external team
Typically, Ukraine IT outsourcing companies offer two options: short-term project-based collaboration and long-term commitment with a dedicated team. The best way to cooperate with your partner’s team is to start with short-term cooperation and proceed with long-term engagement once you know how they work and can trust them.
Upon successful project execution and delivery, you gain insights into the quality of your partner’s work. If the performance aligns with your criteria, you can involve in a long-term cooperation, which involves the establishment of a dedicated team.
For a successful collaboration with Ukrainian IT outsourcing companies, consider the following tips:
- Evaluate technical and communication skills of an external team. Technical excellence is paramount; however, effective personal interaction and engagement play a key role since you will frequently interact with the team.
- Communicate your intentions to scale your team on the early stages of project development. Outstanding experts are often busy with existing commitments, meaning that your tech partner needs time to manage the team properly.
- Hire a project manager, either a local one or from your partner’s side. Their expertise and industry knowledge will define the efficiency and velocity of the entire team.
- Treat your remote team as you would an in-house team. Make sure that you follow your corporate values and communicate them with your team. Always provide feedback and consider your team’s recommendations and concerns.
Proper communication with an external team and preliminary assessment of their technical skills will help you choose a partner for short- and long-term commitment. Outsource software development to companies in Ukraine and follow our tips to establish strong cooperation with them.
Ukrainian IT companies have established themselves as global IT outsourcing hubs due to the professionalism and skills diversity of Ukrainian tech teams. With the help of highly skilled and well-educated tech specialists, businesses can get unique and high-quality software products. Ukrainian developers are proficient in English, which makes communication and collaboration easy. Besides, since Ukrainian outsourcing companies are culturally aligned with Western businesses, there will be fewer gaps in understanding, work ethic, and business etiquette. Many global corporations have successfully outsourced projects to Ukrainian IT companies, which proves their reliability and competence.