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Account Manager

Necessary skills and qualifications
5+ years of experience in fields related to Sales or Account Management
2+ years of experience in Sales, Project Management, Business Analytics, or any other relevant role in the IT sphere
Fluent written and spoken English
Excellent communication and presentation skills
Client-focused approach to work: strong customer service and interpersonal skills for dealing with different types of clients
Team player mindset: ability to work closely with PMO to stay on top of ongoing projects
Proactivity: ability to think a few steps ahead of the game to make sure clients’ expectations are clear and will be met during/after development phases
Sharp mind: ability to identify customers’ needs and opportunities based on business goals and market data
Involvement: experience building trust and relationships with key stakeholders by regularly checking in on project status and getting client feedback
Consulting skills: awareness of key domain trends, new features, and competitor products to be able to advise clients on what could be important for their product
Negotiating skills: ability to get to know your team and project specifics well to be able to support your team and negotiate with clients during issue escalation times
Good sense of humor and positive attitude towards work
Responsibilities
Operate as the point of contact for assigned accounts
Develop and maintain long-term relationships with accounts
Schedule regular activities (emails, calls, onsite visits) with accounts in CRM
Coordinate with staff members working on the same account to ensure consistent service, if necessary, attend calls with PMs, demos and retros with the client
Monitor the client’s budget, explain costs, and negotiate new terms or cooperation models if necessary
Communicate client needs and demands to internal stakeholders
Work with inbound leads (generation, qualification, deal closing, etc.)
Collaborate with the marketing department on case studies, social media posts, and blog articles
Prepare proposals, SoW, contract attachments, schedule and send out invoices
Report to management
Will be a plus
Technical background
Previous experience in the full sales cycle: prospecting, lead generation, sales, and deal closing
What we offer

At Lemberg Solutions, you will find exciting and challenging projects as well as a friendly and engaging professional team. Check out the full social compensation package we offer on our Career page.

Ready to join our team?

Send us your CV or contact our Recruitment Manager to discover more career opportunities for yourself.

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Ready to join our team?

Send us your CV or contact our Recruitment Manager to discover more career opportunities for yourself.

 or drag and drop here
One file only.
5 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
I consent to the collection and use of the provided information in accordance with the Privacy Policy.